General Questions

At Tutorela, we understand that embarking on a mathematical journey may raise questions along the way. To provide clarity and support, we've collected some of the most frequently asked questions to guide you through your experience with our online math platform. Our aim is to make your learning adventure seamless, enjoyable, and tailored to your individual needs. Explore the comprehensive FAQs below, and should you require further assistance, our dedicated support team is just a message away. Let's unravel the world of math together!

Q: What is Tutorela?

A: Tutorela is an online math learning platform that offers comprehensive math courses for students of all levels. Our platform is designed to provide a structured and engaging learning experience, covering a wide range of mathematical topics.

Q: How does Tutorela work?

A: Step into the dynamic realm of Tutorela, your dedicated space for comprehensive math learning and practice! Upon signing up, you have the power to tailor your experience by selecting subjects in the realms of algebra, geometry and many, based on your age and grade, and add them to your virtual library. Engage in meaningful math practice with diverse question types, ranging across algebraic equations, geometric shapes and concepts, and more. As you progress through increasing difficulty levels, you'll find detailed video or written solutions ready to guide you through each math challenge.

Q: What’s the difference between Tutorela and other platforms?

A: At Tutorela, simplicity meets engagement, creating an educational experience like no other. Distinguishing itself from other platforms, Tutorela stands out as the sole app boasting a rich repository of over 10,000 questions that surpass the basics. Our subjects span from 4th grade to 9th grade, encompassing a diverse range including geometry, algebra, functions, shapes, and more. What sets us apart is our commitment to clarity and understanding – each question, whether tackling algebra or exploring geometric concepts, is accompanied by a concise video or written solution. Tutorela takes pride in delivering educational content that is short, simple, and straight to the point, ensuring an effective and engaging learning journey.

Q: In what languages is Tutorela available?

A: Tutorela is available in both English and Spanish, allowing students to choose their preferred language for learning.

Q: What grade levels does your math app cover?

A: Our course is designed to cater to students from 4th grade to 9th grade. Each course is tailored to the specific needs and curriculum of the respective grade level.

Q: Which subject can I learn in Tutorela?

A:Tutorela offers an extensive range of subjects tailored to diverse age groups and learning levels. From foundational topics like 4th-grade math, prime and odd numbers, to advanced concepts in algebra, geometry, and beyond, Tutorela caters to learners of all ages. Whether you're exploring basic fractions in 5th grade or diving into intricate quadratic equations in 9th grade, our platform provides a comprehensive learning experience. Additionally, adults seeking to enhance their math skills can delve into algebra, geometry, and various mathematical applications. You can find the full subject list in the Tutorela app. Tutorela is your go-to destination for an engaging and educational journey through the world of mathematics.

Q: Is there a mobile app for Tutorela?

A: Yes, we have a dedicated mobile app, named Tutorela Math, available for download on both Android and iOS platforms. The app offers a seamless math learning experience on the go.

Q: Is there a specific schedule for the course?

A: No, there is no fixed schedule. You can access the math course materials whenever it's convenient for you. This flexibility allows you to balance your studies with other commitments.

Q: Do I have to pay to access Tutorela?

A: Tutorela Math offers two types of accounts: Free and Unlimited.
The Free account provides access to basic math practice materials without a charge. However, if you desire unrestricted access to all math learning features, you can opt for the Unlimited account, which comes with a monthly or annual subscription fee.

Q: What types of accounts does Tutorela offer?

A: Tutorela provides two types of accounts: Free and Unlimited. Each account type is designed to cater to different preferences and needs.

Q: What are the key differences between Free and Unlimited accounts?

A: Free accounts offer limited access to the materials, while Unlimited accounts provide unrestricted access to all course features.

Q: Is there a monthly fee for the Unlimited account?

A: Yes, the Unlimited account comes with a monthly subscription fee. This fee enables users to enjoy the full range of features without any restrictions.

Payments and Refunds

Q: What payment methods do you accept?

A: We accept major credit cards and other secure payment methods. You can find the payment options during the enrolment process.

Q: How is the monthly fee for Unlimited accounts billed?

A: The monthly fee for Unlimited accounts is billed automatically to the payment method you provided during the initial subscription. You will be billed on the same day each month.

Q: Can I switch from an Unlimited account to a Free account?

A: Yes, you can switch from an Unlimited account to a Free account at any time. The changes will take effect at the end of your current billing cycle.

Enrollment and Access

Q: How do I upgrade from a Free to an Unlimited account?

A: You can upgrade your account at any time by visiting the account settings page on our website or the app. Simply choose the Unlimited plan and follow the instructions to complete the upgrade.

Q: Are there any restrictions on Free accounts?

A: Free accounts have some restrictions on advanced features and additional resources. To unlock full access to all course materials and features, consider upgrading to an Unlimited account.

Q: Can I cancel my Unlimited account subscription at any time?

A: Yes, you can cancel your Unlimited account subscription at any time. Once canceled, you will continue to have access to the Unlimited features until the end of the current billing cycle.

Q: Can I switch between English and Spanish?

A: Yes, you can switch between English and Spanish at any time. This flexibility allows you to learn in the language you are most comfortable with.

Q: Can I access the Tutorela on the mobile app?

A: Absolutely! The Tutorela app provides access to all course materials, allowing you to learn conveniently from your mobile device.

Technical Support

Q: What do I do if I encounter technical issues?

A: If you experience technical issues, please notify us in the “Feedback” or “Report a mistake” buttons. If the problem persists, you can contact our support team via email at

[email protected].