Lessons
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How do I send a first request to a tutor?
To book a lesson, all you need to do is search for the relevant subject using the search bar on the home page.
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I got confirmation that the tutor received my request and a tentative lesson date was set. What now?
After you send your request to the tutor, they'll receive the details and confirm the request through the platform.
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The tutor received my request but hasn't made contact. What should I do?
Once a tutor receives your lesson request, the next step is for them to get in touch with you and go over the lesson topics.
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How do I join a lesson?
Lessons take place through an online room opened by the tutor, using Zoom, Google Meet, or any other software that's convenient for the tutor and student.
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How is payment made for a lesson?
Payment on the platform goes directly from students to tutors.
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How do I add, edit, or remove a payment method on my account?
You can add your payment method by clicking the "Add a payment method" button in your student account:
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How do I get a receipt for a lesson I had?
The platform is a marketplace of independent, private tutors.
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Online lesson recordings
As part of the online lesson service on the platform, students can watch a recording of the lesson after it has ended.
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How do I add a new lesson with a tutor I've already contacted?
You can always add lessons with tutors you've already contacted and had lessons with through the platform, directly from your student calendar, using…
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How do I cancel a lesson?
You can cancel a request through your account on the platform by clicking the "Cancel" button:
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Do I need to install Zoom before a lesson?
If online lessons are held using the regular Zoom app (check directly with the tutor), make sure before the lesson that the software is installed on…
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I got a message that the tutor marked my lesson request as not relevant. What should I do?
After a tutor receives your request, they see its details.
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